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Systems Thinking

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CHAPTER

Metta - The Interpersonal Aspect of Designing Technology Systems

Metta means loving kindness so it's a like mindfulness is a very known word that's originally from a Buddhist practice of awareness. And Metta is often an integrated practice where you're also noticing what arises in relationship to other people, right? So this ability to bring a not just a sense of respect for other people's thinking, but also an embodied willingness to be kind as you're going through this or to make space for the process will then help you make a system that's friendly and effective.

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