Intro

Are your leads slipping through the cracks?

In this episode Around the CAMPfire, Megan Bedford chats with Ryan Fenn, CEO of Chiirp, an automation platform that’s helping home service businesses stay on top of their leads.

Ryan shares how his own entrepreneurial journey led him to discover the power of follow-up automation—especially when it comes to texting.

They dive into why being quick to respond (Speed to Lead, anyone?) and using multiple touchpoints can make all the difference in customer engagement.

If you're a home services pro and curious about smart ways to boost leads, this conversation offers simple, actionable ideas to try today.

Additional Resources: Chad on LinkedIn Ryan Fenn on LinkedIn Visit Chiirp Chad Peterman | CEO | Author Peterman Brothers Website Connect with Megan Bedford Connect with Katie Donovan Learn More About CAMP Digital

Connect with our Sponsor, GoodLeap More on PeopleForward Network Follow PeopleForward Network on LinkedIn 

Key Takeaways: 

• Speed to Lead is Critical – Responding to customer inquiries within one minute can significantly improve conversion rates.
• Multi-Touch Strategy for Maximum Engagement – Use text, email, and voicemail to reach customers at different stages of their journey and re-engage lost leads.
• Automation for Efficiency – Chirp automates follow-ups so your team can focus on high-value tasks.