Insurance for Grab
Actuaries Institute Podcast
Is There a Difference Between Transparency and Simplicity?
Juan: How do you make sure that the insurance benefits awareness is there and easily understood, rather than having, you know, 100 page documents that nobody really reads anyway? Yeah. For us, we spend a lot of time really simplifying products. I think I think my, our head of product calls it radical transparency and simplicity. So for the second one example is our personal accident product. As you can imagine from ride hailing drivers and delivery workers, their main concern would be what happens to them in an accident.
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