2min chapter

Fintech Layer Cake cover image

The “New” Bank-Fintech Risk Guidance with Jonah Crane

Fintech Layer Cake

CHAPTER

The Importance of Customer Facing in Fintech Partnerships

The customer facing point is really interesting because that's where you start getting bass and other fintechs where they are owning the customer relationship more directly. I think an increasing focus on consumer compliance obviously compliance with various consumer obligations and rules like fair lending have been a focus in lending partnerships before. You have to get extremely granular in these areas to make sure that every each party in the transaction has a clear understanding of their roles and responsibilities. We're taking a quick break from this episode to give a thank you to privacy.com which supports the podcast.

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