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Beyond OKRs: Goals, Roles and Norms with Author of "Radical Focus"

The Product Podcast

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Is There a Road Map to Better Collaboration?

A norm is basically a how we agree to interact with each other, but the problem is they're often unspoken. What you want to do is make them clearly spoken, so that everybody knows that we have a set of norms. If you expect somebody to be there at between ten and ten fifteen and they're showing up at eleven, you're going to be angry. So by consciously saying, what do we mean by on time? And then there's tons of other things, likeHow do you want feet back? How would you like me to tell you when i think there's something you're doing that could be better? Do we reach consensus? Do we disagree and then commit?...

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