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Fostering a Culture of Continuous Improvement through Scientific Thinking and Lean Activities
This chapter explores the integration of scientific thinking and lean activities in creating a culture of continuous improvement, emphasizing the importance of skills like TWI job instruction, job methods, and job relations. It discusses Toyota's historical use of these skills, introduces Toyota Kata, and explains how scientific thinking drives the improvement process while lean activities serve as tools. The conversation also touches on the influence of history on productivity improvements and global well-being.