This chapter discusses the crucial role of human intervention in shaping AI technologies, underlining the need for strategic pauses to refine AI prompts and address issues like hallucinations. It also highlights Salesforce's approach to navigating technological advancements through strategic decision-making.
Join Clara Shih for her conversation with renowned futurist and Salesforce Chief Futures Officer Peter Schwartz, known for his prescient work on films like 'Minority Report' and 'War Games'. Peter shares where he gets his inspiration, his deep optimism for the future, and why leaders should be designing friction into experiences.