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180: Hardware Startup Tips for Non-Technical Founders

Product Startup

CHAPTER

The Importance of Quality in Product Development

Graham: As we built the product and slowly tested in the real world, I would test it with customers. And that was something you did really well Graham is every time whether it was early prototypes all the way up to production units. Every time you sent it out into the world or did the test, you'd very carefully listen to the feedback and look to overcome obstacles that were there. The detail even like we have a magnetized bottle opener on the lid, but that's really difficult to push on a website for free. It's a little details that don't come through in a lot of images that comes through in those reviews.

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