This chapter explores the difficulties a brand experience agency faces during rapid growth, particularly around cash flow management and finding effective financial solutions. It also examines the role of business leaders in addressing social and political issues, weighing when it is appropriate for them to speak out.
David Novak, co-founder and former CEO of Yum! Brands, joins host Jeff Berman to share lessons from scaling one of the world’s largest restaurant companies. Hear how his focus on listening, team recognition, and taking big swings helped grow a fast food empire to a $32 billion market cap. He also reveals lessons from the infamous Crystal Pepsi campaign, how he came up with Cool Ranch Doritos, and what fuels his mission to develop the next generation of leaders. His latest book is: “How Leaders Learn.” David also has a podcast: "How Leaders Lead."
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