Navigating Two-Sided Marketplaces in Payments

This chapter explores the challenges of building a two-sided marketplace within the payments industry, focusing on the engagement between merchants and issuers. The speakers discuss the importance of collaboration and trust, highlighting strategies for data sharing to improve approval rates and address transaction declines. They also delve into the resource disparities between larger and smaller banks, advocating for a centralized platform to enhance data utilization and streamline transaction processes.