CNLP 575 | Horst Schulze Sets the Record Straight on The Origin of "My Pleasure" and Chick-Fil-A, The Secret to Staying Curious, Fit and Contributing at Age 84, and The Power of Not Being Average.
The Carey Nieuwhof Leadership Podcast
00:00
The Importance of Alignment in Business
The Ritz-Carlton founder says it's not about you, but a market. "I have to align my employee now, my employees, behind that expectation relative to my product," he says. He defines himself as an organization or business, not by the product. 'You make a relationship. Your whole makeup is excellent'
Transcript
Play full episode
