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How to Answer Questions
i really find that people are unnecessarily shy, for whatever reason. I think that people's fear of embarrassment rules them. So there has to be somebody in the room who just doesn't embarrassed by not knowing something. Just trying to be asor gentle or friendly as possible is very important. How you answer can make a huge impact, because if you make it sound like it was something obvious, then they're not going to try and learn from you.