
BDTP. Product-led Growth with Todd Olson
UI Breakfast: UI/UX Design and Product Strategy
The Other Option of Not Being Product-Led
"When a product isn't great or doesn't deliver a great experience, what do we do? We throw humans at it. Calm them, we'll manually do it," he says. "Self-serve is part of being product lead ... if you can serve yourself around and talking to a human, that's absolutely a product lead experience"
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