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Prioritizing Quality Assurance and Accountability in Hiring Practices
The chapter emphasizes the importance of defining clear goals and expectations for new hires, especially for higher positions, and the impact of systems like EOS on hiring virtual team members. It stresses the need for accountability, feedback, and quality assurance processes to ensure sustained success in an organization. Additionally, it discusses the significance of having a detailed approach to growing an organization, including the role of quality assurance in property management for customer retention and business growth.