Tom Zoellner: I think two thousand nd one shareholder letter, jep bases, i think the word ouch was right there in the beginning. The internal experience, how different is that for you? He says it's not as tark as it might feel to the outsiders. But honestly, like we're pretty focused on the mission, on what we're accomplishing internally. We'll make mistakes. Any decent company trying to be transformative and trying to do really hard things is going to make mistakes. It's not just noise. There'sre's some deep science there.