6min chapter

The Bootstrapped Founder cover image

244: Emmet Gibney — Referred Into the Role of CEO

The Bootstrapped Founder

CHAPTER

Customer Behavior and Challenges in a Recurring Revenue System

The speakers discuss the challenges of customer retention and the behavior of customers in a recurring revenue system compared to a one-time sale system. They also mention the pros and cons of having the indie hacker community as customers and the impact of public complaints on platforms like Twitter.

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