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113 - How Constraints Built OpenPhone into a Thriving Business with Daryna Kulya

Nikonomics - The Economics of Small Business

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Navigating Communication for Growing Businesses

This chapter explores the challenges small business owners encounter in managing customer communication, particularly the shift from personal to professional phone solutions. It emphasizes the growth of a tech company focused on enhancing customer relationships through innovative, self-service communication tools. The discussion includes comparisons with established competitors while highlighting the importance of adapting to modern communication needs.

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