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ChatGPT and the New Machine Human Interface (146)

The Tech Strategy Podcast

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Conversational AI

JD.com is developing chatbots that are not just task-oriented, but social and emotional as well. They want to put you in a good mood at the end of an interaction by inferring your emotions. It can generate statements like "your package will arrive on Friday" But it also generates things like poems and jokes and chit chat. And their conversational AI can do all of that as it's part of the interaction.

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