
When ‘Best Practices’ Backfire
HBR IdeaCast
00:00
How Do Leaders Diagnose Bad Practices?
If you can't explain from your own organization why it is a good practice, then it's worth looking at whether it's still the right way of doing things. I've learned that if i walk into a company and i ask about a certain key process and they tell me, i don't know, that's how we've always been doing it, well, that's one point to start paying attention. The tricky thing about such experiments is that you can also really design them very badly. There's one thing worse than not running an experiment, and that’s actually running a bad Experiment.
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