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15min chapter
The Art of Profitability in SaaS and Service Businesses (with Marcel Petitpas) | Ep 22
The SaaS Academy Podcast
Navigating Profitability Challenges in Service Agencies
This chapter explores the profitability struggles faced by service-based businesses, particularly agencies, and emphasizes the importance of understanding business models for enhancing financial outcomes. It discusses the complexities of performance-based pricing models and the need for clarity in agency-client relationships to align expectations and deliver true value. The conversation highlights the pitfalls of prioritizing cost over expertise and the vital role of effective processes in achieving agency and client goals.
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