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2min chapter
BONE ZONE #262 CHRISTOPHER RYAN - EPISODE #7 OF 2017 (SEASON #4 EP #54)
The Bone Zone
A Conversation about Airlines, Internet Reviews, and Fake Positive Reviews
The chapter explores the shift in airlines' focus from customer service to profit and discusses the unreliability of online reviews, with a focus on a personal anecdote about fake positive reviews for a shoe rack.
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