Win People to Your Way of Thinking

i loved the story that he started this section off with, which was charles schwab. He had a mill manager and his teams, you know, he had an overnight crew and a day crew,. And they just weren't hitting their quota of work. So by writing a single number on the floor, managed to invoke a competition and a challenge in a team that was struggling to meet their quota. i think it's hard to, in some cenerias, i feel likeit's hard to figure out how to do that. It's a scenereo where you're trying to help someone understand a better motive behind what they're doing, but you're not really sure why they