6. When you discover you've been had - DSS, faux collegiality and the second missed opportunity to stop Robodebt
The Westminster Tradition
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Lack of Government Agency Oversight
The chapter discusses the reasons behind the lack of thorough checks by government agencies on each other's work, including human factors like busyness and fear of jeopardizing relationships, as well as institutional factors like uncommon practices. They emphasize the importance of operating in good faith, clear communication, and the need for common language and clear agreements to avoid misunderstandings.
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