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3min chapter
Automation Across the Business through Conversational AI - with Muddu Sudhakar of Aisera
The AI in Business Podcast
Introduction
ICRA is a tech company specializing in conversational AI that helps customer support teams answer tickets faster. Mudu Sadhakar joins us on the program to talk about how large language models are at the heart of transformative conversational AI for legacy and tech-space financial firms. We need to start thinking about a lot of things from the employee side of the table, he says.
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