Daughton Caldwell: The fastest way to learn what you need to know, both about the problem and how to solve it is to care about your customers. He says early-stage founders often think that when they start a company, we understand the problem really well; We understand the solution really well. You can't switch after you burn the bridge behind. Daughton argues that overconfident foolishness is a key part of doing anything ambitious in life.
Successful startups don’t just build technology – they solve human problems. The key is listening to the people who really matter: your customers.
In this episode, Michael and Dalton discuss how spending real time with your users can unlock insights and growth. Hear the stories of how Airbnb and Brex built billion-dollar companies by forging genuine connections with their customers and learn why having too much money and too many people can actually slow down learning.
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