The Next Generation of Levelable Ideas Will Look Nothing Like the Past

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The next generation of truly levelable ideas will look nothing like the previous generation. If you take a backward glance at why commonators, most stellar graduates, Airbnb, Dropbox, Stripe, think they've mastered the app economy. Sometimes you can't get to the millions of people who love you until you're actually at critical mass.

The true seed of scale is customer love, which you can’t buy, hack, or game. Sam Altman, former president of Y Combinator, scaled countless start-ups by focusing on this one idea: Finding 100 users who love you is better than 1 million who kinda like you. As CEO of OpenAI, Sam leads the creation of genuinely useful AI products. He shares timeless insights in his interview from 2018 on how to build on the love of passionate customers to create world-shifting tools.

Read a transcript of this episode: https://mastersofscale.com/sam-altman-why-customer-love-is-all-you-need/

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