Ensuring Privacy for Any LLM with Patricia Thaine - #716
The TWIML AI Podcast (formerly This Week in Machine Learning & Artificial Intelligence)
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Navigating PII Redaction Challenges
This chapter explores the complexities of real-time redaction of personally identifiable information (PII) in audio streams, particularly in call center settings. It discusses the limitations of direct keyword detection and highlights the importance of context in transcription quality, especially in multilingual environments. The conversation also emphasizes the need for synthetic datasets to address privacy concerns while ensuring that privacy solutions remain relevant and aligned with their core purpose.
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