025: Change, ready-ing and a caterpillar with wooden wings
Trigger Strategy is now Tentacles
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Implementing Change in a Complex System
The chapter discusses the challenges of imposing change on a complex adaptive system, emphasizing unintended consequences. It explores the concept of using small-scale probes to gradually shift parts of an organization. The speakers share experiences of introducing new catalysts into a system, such as setting up new departments, and reflect on the importance of incremental improvements over wholesale change.
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Transcript
