Masters of Scale cover image

Stacey Abrams: How to harness risk

Masters of Scale

00:00

Caring for Employees: The Lobatical Approach

This chapter explores the 'Lobatical' concept, emphasizing the impact of employee appreciation on customer experience. It highlights the collaboration with Capital One Business to enhance employee satisfaction through an innovative cashback program.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app