
#39 James & Per and the 1%
UX Podcast
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How to Retain Customers With Focus Groups
This really should it works best when it's not campaign time Mm-hmm because you have your customer service. You can reward them by saying this is the greatest question of the week Boom, you know and they will go. Yeah But but then We're talking very much about campaigns and and how you work with a with a what do you call it? Not a target but a potential customer of a time to funnel them into a conversion.Yeah now And how does this apply? I mean non can we can can we apply this in non campaign situations? Yes.
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