
1244 Why Freshbooks CEO was Anti-VC, then Raised $75m
SaaS Interviews with CEOs, Startups, Founders
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Navigating Customer Connection in Tech Startups
This chapter explores the complexities of maintaining personalized customer service within lower-priced businesses while highlighting a startup's growth story. It emphasizes the importance of direct communication, private company advantages, and concludes with recommendations for impactful business literature focused on team management.
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