The Relentless Pursuit of Quality

This chapter explores how early experiences shape innovators' determination and adaptability, using the journey of Henry Royce in the automotive industry as a focal point. It highlights Royce's commitment to quality craftsmanship amidst market competition and contrasts his methods with mass-production approaches, such as those of Henry Ford. The discussion further examines the balance between self-confidence and critique in leadership, illustrating the complexities of Royce's demanding nature and its impact on his workforce.