Think Like Amazon cover image

Think Big and Listening to Customers with Kyle Walker

Think Like Amazon

00:00

The Think Big Principle at Amazon

Customer obsession and think big are inseparable in almost every instance at Amazon. And I think two great examples you gave of that are one, asking these open ended questions of sellers and not coming in with an agenda. And then second is not just listening to them, but understanding firsthand what that experience is like. So really being able to empathize with your customer.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app