A masterclass on DORA – research program, common pitfalls, and future direction | Nathen Harvey (Google)
Engineering Enablement by Abi Noda
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Dora - What's the Difference Between DevOps and Uptime?
In 2021, in your report, you added a fifth metric to those original four you described, which was reliability. So I'd love to ask, why was this added to Dora? Yeah. In 2018, a measure was introduced called availability. And as we describe it is not the same as uptime, right? Like is the service available? But really availability is asking a more nuanced question. Are you able to meet the promises that you've made to your customers with this service? That's way more different and difficult to answer than is the service up or down,. It actually changed from availability as the noun to reliability as the word that we use.
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