In 2001 Southwest Airlines posted a profit in the fourth quarter of that year Chick-fil-A right in Covid when Covid hit they had their record setting month in May of that year but this is not just a nice to have. This allows you to continue to employ people to return value to your shareholders and to be a place where people feel stability of oh this company is still going to exist. A healthy organization employees are more committed than those who aren't, says Pat O'Brien.