How to Listen to Someone Telling You You're Dysfunctional

Josh: I was the technical support for a sales team and I had just joined the team two months ago. The manager of the sales guy in my office said, you guys are dysfunctional. Here is a book that's going to help you to be more functional. Josh: She did not say, Hey, guys, it's my fault too. Let's all work together and be a more functional team. So this book is jaded simply because of the circumstances by which I've gotten.