The Importance of Boxes

Paul: "I'm paralyzed and can't do anything with certain boxes because I don't know what to do with the stuff" He says he's been driven by the same driver, but it's not him or her. Paul asks Esther if she has any questions for him. She doesn't have any questions; just comes up and gets what she wants. After a few minutes of back-and-forth, they agree on an answer.