The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom cover image

Intercom’s Jonathon Colman on why content designers should do less

The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom

00:00

How Did You Find Your Way Into Content Design?

"In content design, we don't care. We're just excited that you care about these things," he says. "It's really a big tent and we welcome everyone into it." He started out his role as a technical writer for IBM before becoming a Peace Corps volunteer in West Africa.

Transcript
Play full episode

The AI-powered Podcast Player

Save insights by tapping your headphones, chat with episodes, discover the best highlights - and more!
App store bannerPlay store banner
Get the app