
Intercom’s Jonathon Colman on why content designers should do less
The Ticket: Discover the Future of Customer Service, Support, and Experience, with Intercom
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How Did You Find Your Way Into Content Design?
"In content design, we don't care. We're just excited that you care about these things," he says. "It's really a big tent and we welcome everyone into it." He started out his role as a technical writer for IBM before becoming a Peace Corps volunteer in West Africa.
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