Mastering Email Etiquette

Do you struggle to write the perfect email at work? It can be difficult to know how formal or friendly to be when you are writing to a colleague, your boss, or somebody at another company. Can you use 'Hi' in an email? How do you end your email so that someone will reply? In this episode of Office English, Pippa and Phil talk about their email habits and suggest some useful phrases for different situations.

Find a full transcript for this episode and more programmes to help you with your English at https://www.bbc.co.uk/learningenglish/english/features/office-english

(Image credit: BBC/Getty Images)