The Jason & Scot Show - E-Commerce And Retail News cover image

EP299 - Thanksgiving Week 2022 with Rob Garf of Salesforce

The Jason & Scot Show - E-Commerce And Retail News

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Are We Going to Have Another Ship Again?

A lot of the retailers that are like looking at the economic snapshot for next year and are really concerned about the consumer's discretionary dollar there. They're kind of concerned about this, you know, acceleration of by now pay later and other credit means as kind of an early indicator that the consumer might be overextending themselves. The other interesting thing that we didn't touch upon was returns. We saw such an increase of returns heading into cyber week than we ever have. People who bought product earlier in the season, stah the better discounts and we're doing price adjustments in way of returning a product and then buying it back at the cheaper price so there may be earlier returns that are playing.

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