The Importance of Incentive Structures

It's worth people taking the time to sort of do what you did think about their incentive structures of front and create a company that's not going to make themselves and everybody else miserable if they end up being successful. And it's so important it's one of these decisions that gets made upfront or oftentimes doesn't get explicitly made or even considered but then you have to live with that decision or that non-decision for years. That gap widens to be the difference between a company like Comcast where pretty much everything that you do is hostile to your customers and everybody hates you and a company like Stripe wherestripe literally makes more money if there are more companies on earth and those