3min chapter

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Episode 9 | Understanding Subscriptions and Membership with Patrick Workman

Brand Next

CHAPTER

Unlock Protocol: A Social Contract for Brands

The time-based thing fits with the existing campaign mentality. It also drives better revenue because ultimately we're in business not to sell something once and provide a service forever. Most people want that recurring revenue model. The social contract that you have with someone on the other side is truly a social contract. This isn't a light engagement of someone following you on Twitter or liking a page on Facebook. This is somebody saying that here is a contract that this entity has and I'm going to claim and be a part of this thing.

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