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Tackling Robocalls: Progress and Challenges
This chapter explores the collaboration between government and industry to address robocalls, highlighting technological advancements such as call labeling and regulatory enforcement efforts. It reviews the impact of initiatives like TRACEC and showcases a significant decline in robocall complaints while noting the emergence of spam texts as a growing challenge. The discussion also emphasizes the importance of data tracking in combating both robocalls and the shifting landscape of telecom-related scams.