Using AI to Maximize Customer Personalization
Banking Transformed with Jim Marous
00:00
The Hardest Part Is Just Getting Started
You know, it's interesting when we're looking at this whole journey around deploying data and AI for better service and engagement opportunities and experiences. One of the first things to start with is your people, right? Your front line wraps who are taking calls, chats, emails, day in, day out. The more that you can empower them, one of the quickest wins that that you can start to see making their jobs, their lives easier because all with customer.
Transcript
Play full episode
