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#37 James & Per make a deposit

UX Podcast

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The Importance of Regulating the Banking Industry

Empacer now has about 80 million people in the system which is more than half the Kenyan population. The banks have been around for you know a hundred years or more they at best they could only get about 20% of the Kenyan population bank so empacer run by Sepharicom Vertephon has been able to bank more of the population than the banking system in a hundred years and they've done it in six right. If you really want to improve the industry then you have to be very careful about where you apply regulation because if you apply regulation in order to protect the banking system then you do that at the peril of providing a worse customer experience for customers.

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