Transcend is fundamentally changing how engineers design our world's essential infrastructure through their generative design platform. With $35 million in funding, including investment from industry giant Autodesk, Transcend is automating and optimizing the planning and conceptual design phases for infrastructure projects that typically cost tens to hundreds of millions of dollars. In this episode of Category Visionaries, we spoke with Adam Tank about how Transcend is creating an entirely new category while helping societies build more sustainable, efficient infrastructure from wastewater treatment plants to power systems.

Topics Discussed:

How Transcend's platform automates preliminary infrastructure design that traditionally requires months of manual work
The shift from a consumption-based pricing model to a flat-rate subscription that accelerated user adoption
Building a brand in a highly technical, conservative engineering market
Leveraging trade partnerships and owned media to educate potential customers
The importance of creating a category around "Generative Design for Critical Infrastructure"
How strategic investment from Autodesk removed concerns about startup viability
The challenge of selling to technical stakeholders who are resistant to change

GTM Lessons For B2B Founders:

Validate before building: Adam emphasizes trying to sell your solution before building it. "A lot of entrepreneurs fall into this mindset of 'if you build it, they will come'... Selling it, marketing it, is substantially harder in most cases than building the actual product itself."
Education-first marketing for technical buyers: When selling to engineers, plan for 10x more educational content than you might expect. "If I thought we needed to spend four hours a week doing it, we're spending 40 hours a week doing it across both sales and marketing teams." Create webinars, case studies, and detailed content that helps your technical audience understand and trust your solution.
Invest in owned media channels: Don't rely solely on platforms you don't control. Transcend created a newsletter reaching 16,000 engineers worldwide that isn't directly branded as Transcend but provides immense value and establishes authority. "If you rely on SEO only, or LinkedIn only... anything can change overnight."
Leverage trade partners for amplified reach: Instead of building everything yourself, tap into established networks in your industry. "We'll spend upwards of $5,000 to tap into someone else's network... and we'll get a thousand or more registrants and we've had half or more show up to the webinar, which is almost unheard of."
Challenge assumptions with data: Events are often assumed to be critical for relationship-based B2B sales, but Transcend found that "online events, webinars, our newsletters, our social media even, are far more consistent generator of high quality leads than events are for the spend."
Rethink pricing to encourage adoption: For complex products requiring significant user education, consumption-based pricing can unintentionally discourage exploration. "We made a big change about a year and a half or so into the company to move away from that consumption based pricing into just a flat rate model... We just want them in the tool, we just want them playing around with it."
Balance founder personal brand with company visibility: Adam maintains what he calls a "70-20-10" approach—70% water industry focus, 20% Transcend, and 10% personal. "People like to buy from people. They don't buy from companies. So the extent that a company can have a face that's out front that they can get to know and trust... is super important."

Sponsors:

Front Lines — We help B2B tech companies launch, manage, and grow podcasts that drive demand, awareness, and thought leadership.

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The Global Talent Co. — We help tech startups find, vet, hire, pay, and retain amazing marketing talent that costs 50-70% less than the US & Europe.

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