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a16z Podcast: Harnessing the DevOps Movement -- Don’t Go Chasing Waterfalls

a16z Podcast

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Navigating Customer Expectations in a Software-Driven Landscape

This chapter discusses the rising expectations of customers in a software-centric world, stressing the need for high uptime and rapid outage resolution. It also examines the challenges IT departments encounter in ensuring service performance accountability while integrating third-party services and emphasizes the critical role of real-time system visibility.

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