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Episode 327: Community Management with Becky Scott

Mac Admins Podcast

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The Importance of Multiple Classes of Feedback

I think that there are a lot of PMs out there who think that only they can have good ideas. Good ideas come from passionate people, not necessarily work for your company. Having multiple classes of feedback is so critical to the product vision. You have to listen to your customers and meet them where they are, not necessarily where you think they ought to be.

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