What's the Real Customer Problem?

Real customer problem is m is that thereis so much advanced features that customl won't use. For example, if you want to d frost five pounds of chicken, think about it. So then the problem you'rl try to selve for custome is, how do we make it so simple for customer to use those advanced an functionalities? Starting from that porspective, we launched a whole bunch of e voic exprences such as alexo popcorn, an a t to defrost three pounds of chicken, et cetera. And there chance way to to do usa research an undersend customers, which will also touch base a little bit later.