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User Generated Content: It's Power in Marketing & eCommerce

The MarTech Matrix

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Harnessing User-Generated Content for Authentic Marketing

This chapter explores how brands can effectively utilize user-generated content (UGC) by collaborating with both new creators and existing customers. It emphasizes the significance of authenticity and the challenges brands face in managing content ownership and creator relationships. Furthermore, the chapter discusses scalable solutions for integrating UGC into various marketing channels, ensuring quality and alignment with brand messaging.

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